General Purchasing Policies
These general conditions of sale are the only ones applicable and supersede any other general conditions, except in case of prior cancellation, express and written. Ö by Sabina may occasionally modify the items in its general conditions, so it is advisable that they be read on each visit of the page osabina.com. These modifications are attributable from their publication on the Internet and may not apply to contracts concluded above. Each purchase on the website is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you will have unreservedly accepted our general terms and conditions of sale after reading them. By accessing the Portal, you agree to respect the General Conditions as well as the Conditions of Use contained therein.
Ö by Sabina reserves the right to modify the prices of the products, although the prices at the time of placing the order will always be valid for the consumer, even if they undergo subsequent modifications.
The images of the products are merely indicative, have no contractual value. Product conditions are specified in their description.
Security at Ö by Sabina
You can buy with total peace of mind because we put a lot of effort into having resources with which to guarantee the security of your purchases and your data.
All our products are original, have been acquired within the European Economic Area and are therefore free to transit. None of our products have been modified or tampered with.
Ö by Sabina guarantees the originality of all its products, offering the possibility of return according to the above conditions if the customer has indications of having a good whose originality is doubtful.
Taxes and Product Prices
Ö by Sabina wants to offer its customers the best prices in the online market, updating the rates to the needs of our customers.
All prices of the products are shown with the current tax included.
Ö by Sabina reserves the right to change its prices at any time. In case of modification of a price, the products will be invoiced at the price in force during the registration of the order.
Fashion and Accessories Guarantee
All products such as Textile, Watches, Glasses and Bags purchased from Ö by Sabina are covered by a "Guarantee" or "Certificate of Authenticity" issued by the manufacturer.
The product warranty lasts for 24 months from the date of purchase and covers defects arising from defects in materials and workmanship. It shall be granted only if the reason for complaint is arising from manufacturing defects, which must be verified by a technical service authorised to proceed with the free replacement of the component of the same deemed defective.
The following points are excluded from the warranty: damage caused by accidents, improper handling, lack of diligence or interventions by unauthorized third parties as well as damages secondary to these circumstances. The warranty also does not cover normal wear and tear on components.
How can I access the warranty?
To make use of the guarantee, it is essential to maintain the guarantee certificate for textiles, watches, certificate of authenticity for glasses and bags and proof of purchase.
To make the warranty effective contact us on the phone 902 200 425 or send us an e-mail to [email protected]
Online Trust Membership Clause
The parties submit, at their option, for the resolution of disputes and waiving any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhering to CONFIANZA ONLINE and in the terms of its Code of Ethics, in case of disputes related to online contracting and advertising, data protection, child protection and accessibility, the user may go to the resolution system ONLINE (www.confianzaonline.es) out of court of disputes.